Comments on: Schenker Logistics – a brilliant ORM example

By: Dianne Shelton

Dianne Shelton — Tue, 03 Feb 2009 09:39:13 +0000

Well done to Schenker’s Logistics for finding and responding to the blog post – such good online reputation management will reflect well on their company and brand as a whole. getclosure! have written a compliment for Schenker’s Logistics, which you can read on getclosure!’s blog: http://www.getclosure.co.za/blog

By: Tim Shier

Tim Shier — Fri, 30 Jan 2009 12:58:48 +0000

This is music to my ears and I wish more companies took as active a role in their online reputation.

I think companies are often to scared to get involved for fear of putting a foot wrong (and their communication strategies to often reflect this).

In my experience we all going to periodically screw up while trying to engage but the more one engages the more one understand the community/consumers and the more useful (and successful) the engagement are – to both the company and the consumer.

Schenker and Sean – I tip my hat to you!

Ps: thanks for the mention and link to my article

By: Gregor

Gregor — Fri, 30 Jan 2009 09:14:04 +0000

This is indeed a very impressive and superb response! There are so many companies that should read this post to understand what ORM is about and what positive effects it can have.

By: StevenMcD

StevenMcD — Fri, 30 Jan 2009 08:27:00 +0000

Well done to them, always impressive when companies respond to blogs.

By: What happens to Fragile boxes? by Justin Hartman

What happens to Fragile boxes? by Justin Hartman — Fri, 30 Jan 2009 08:23:46 +0000

[...] To see how Schenker Logistics handled this situation please read here. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a [...]